Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
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Impressive communication and excellent rapid service.
Would have liked to easily obtain images for a number of items especially baths. Difficult to select without images and more detailed specifications in some sections.
...Graham Brackpool
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thanks very much arrived in good time now we have a hot shower :O))))
...Alison Digby
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Nice service and good company to deal with
...jeffrey black
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
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no problems. goods delivered promptly.
...paul farrington
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Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress.
...Bob Harley
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin.
...PETE IRWIN
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!
...Brian Radbone
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The products I needed were very competitively priced and I was happy with the service throughout.
...David Barnes
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£
£1169.31 
