We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
...Barry Elder
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Best prices and superquick delivery with regular e-mail status updates.
...Sandra Wiseman
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excellent service , thanks
...david alcock
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Excellent service - excellent price - highly recommended!
...Malcolm Andrew
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Excellent service, although delayed we were notified by email throughout the process.
...Judith Peachey
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Good service,goods as described and delivered on time
...Leon Benjamin
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Good service and I was kept informed.Mytub also arranged for me to pick up order at a local supplier on Saturday morning, rather than waiting for delivery on the Monday. I would have no hesitation using Mytub again.
Many Thanks, Mary Cairns
...Mary Cairns
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Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon.
...Simon Hook
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Excellent service, great communication, would definitely use your company again
...michael cooney
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This order was picked up from Plumb Centre Chesterton Newcastle Staffs today
Pleasantly surprised how easy all this was .Item was only a small order n.evertheless procedure was efficiently done and nothing seemed a bother ,
Thanks
...Graham Wild
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£
£39.72 
