Fantastic support for a faulty showerhead. Delighted. ...Gerard Fradley
|
cant fault service,remarkably good ...Graham Wild
|
Very good service and stock ...Jim scott - J L Scott building services Ltd
|
Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...Alex Morton
|
God Job, you are very perfect with the information.
Thank you
FC ...Fabio Costabile - Projesya Ltd
|
MyTub provided an efficient, very helpful and friendly service, highly recommended. ...kenneth cairns
|
We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done! ...Alex Docherty
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
Excellent communication so i could keep my customer upto date ...dan morgan
|
Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service. ...John Alden
|