Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
|
great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
...steve fiddes - rexel
|
More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.
...Colin Peacock
|
This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful.
...Peter Branney
|
Great service from you, so thank you
...James Robinson - Lee Robinson Associates Ltd
|
Delivered as stated and am happy with service overall
...Ralph Nader
|
Very happy with my order and delivery. Would recommend.
...Margaret Von Stoll
|
Could not of asked for more Help Christine was very helpful and kept me in the picture about my order arrived earlier as promised. Would definetly recommend My Tub.
Kind regards
David
...David Brymer
|
Prompt delivery and a good price. Quite rare to find spare parts with such ease
...MRS C WISEMAN
|
Excellent service, went above and beyond the call of duty. Very happy and will definitely use again!
...Alex Huett - TGS Total Groundwork Solutions
|
£
£39.72 
