order arrived ok thank you all good
...Dave Millen - Pandora Estates
|
Excellent service Steve in Sales could not be more helpful.
...Paul Sands
|
The tap arrived quickly. I cant comment on the tap because the plumber hasnt been yet!
...Angela Draper
|
Excellent service and communication. Thank you!
...Brian Rattley
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
|
Seat arrived correctly and on the date said at the order. So all happy.
Thank you.
...Stonebond Properties
|
very happy with product that arrived on time
...Foxhaven Design Ltd
|
order received complete and on time with your usual efficiency. thank you
...peter richardson
|
Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
...Miss Aigoro
|
A big thank you for the fast service and delivery.
...The Crown Inn
|
£
£39.72 
