Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
...Peter Hooper
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you
...Justin Thorner
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When the part arrived at your local supplier, I was contacted immediately to arrange delivery. It was delivered promptly at the arranged time.
Very good service.
...Donald Ballard
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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many thanks for a super service, Happy Christmas and busy new year.
Kind Regards
Colin Mote
...colin mote
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100% excellent service, fast, efficient and friendly would definately recomend and use again.
...John Garlick
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended.
...Warren Gilbert
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Dear Sir,
Acknowledge receipt of the shipment with thanks. We are happy with the service and support rendered.
Thanks and regards,
NS
...Tan Nam Seng - NS Tan
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BEST PRICE OUT THERE :
...clint manning
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Absolutely great service. There was a problem with a delayed delivery date on my order and mytub pulled out all the stops to re-arrange order. Really great that you can chat to them directly - and within 3 rings.
Many, many thanks for saving my building project..
...Dafydd Huw Lewis Winfield
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£
£592.12 
