I had no problems using this site. The items I ordered arrived on the dates they promised. The question and Answer system they operate is really good. I had a couple of queries that were quickly answered.
I would recommend this site. They supplied the items I wanted quickly and efficiently. I will defiantly use them again.
...Brenda Holloway
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
Very good value and delivered in good time. I would definitely use My Tub again. ...Greg Denton
|
Good price and very good service quick delivery
...Steven parvin
|
Fantasic company. Really helpful by phone and email. Order dispatched within 2 days as promised. A pleasure to deal with which is so rare these days. Would recommend. ...Katie Jeswani
|
Thank you for keeping me updated on the problems with delivery time for this item. Excellent service.
...David Clark
|
The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
|
Thanks, we have received the item..! very prompt.. thank you verymuch ... Farook K Chalarath
|
Thank you. I had got my order but you dispatched it with one day delay! ...Ryszard Wojcicki - RW Building and Maintenance
|
Excellent service, but I find it strange that I can order something from My Tub, 250 miles away, yet its actually delivered to me by a local plumbers Merchant, and at a better price than if I went to the plumbers merchants direct. ...Mr B R Goodliffe
|