Brilliant communication throughout. We got a message after ordering and paying that the item was no longer stocked but that they had sourced it from the manufacturer and would be able to fulfil the order. We then were updated re dispatch and delivery. First class!
...Heather Herbert
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Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first.
...David Roberts
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The part that I ordered took longer than expected to get from the original supplier but the guys at myTub kept me up to date with progress as they got updates from the supplier. Gratefully appreciated.
Paul
...Paul larmour - Paul Larmour
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you.
...bryce wilkinson
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison
...JOHNSTON COMBINATION BOILERS
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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone!
...Anthony
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I FOUND THE SITE VERY EASY TO USE AND THE SERVICE 1ST CLASS. ONLY THING I WOULD HAVE LIKED WOULD BE PICTURES OF ITEMS AND FITTINGS, APART FROM THAT NO FURTHER ACTION NEEDED.
...JEAN SUTTON
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service.
...Tim Feltwell
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I placed my order online and was kept up to date with how things were progressing. I received an email to tell me the part was available for collection. However when I went to collect the part it was not available. Apparently someone had sold it. I contacted Christine who reordered a further one. After a week it was still not at the Belfast Depot so I contacted Christine who arranged for it to be delivered to me Free of Charge
...Alan McCullough
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Order was delivered on time and I was accurately kept informed.
...Barrs Hill School
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£
£592.12 
