Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks ...Pike Martin
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Great service. Ordering process very good in that always told where are in the process.
Could do with a time slot re delivery rather than just a day. ...Anne Drysdale
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Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning. ...Michael Hall
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Very pleased with overall service. Good practical web site.Helpful with delivery window. ...Peter Grainger
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Arrived as ordered on the day advised. Very good service and excellent communication throughout. ...Gwen Bayne
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superb service, frequent contact and updates and speedy service. would definitely use again thanks ...jeemy - jawl architects
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Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
...ken wilson
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Very good service & tracking will use again as long as the price is good ...Kevin Baker
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Excellent service from start to finish. When I phoned with an initial query it was dealt with very promptly and I was kept informed of the delivery date throughout the whole process. Delivery arrived exactly when I was told it would. Thank you very much. ...Frances Hall
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