Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars.
...Steven Rule - The Billowing Loaf Ltd
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Excellent product, 100% happy THANK YOU
...paul john jacob
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.
...Linda Hodder
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Thanks...Great service !
...KCA COOKE HEATING ENGINEERS
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend.
...Alison Mitchell
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Efficient service, thank you
...Christine Downing
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Made two orders with your company and have been very impressed with the customer service, particularly in helping me get a relatively rare bath delivered very quickly. Matched the price of another site too, which is excellent. I wouldnt hesitate to recommend MyTub to others. Superb, many thanks.
...Dave H
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Good products
Good service
However cost of postage and packaging i.e..
Placed in a plastic bag, excessive.
...stephen Lusher
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Excellent service! Not the fastest but certainly the cheapest and in particularI was impressed by how friendly and helpful everyone was.
...Mike Tribe
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£
£941.53 
.jpg "Related item Potterton He 115i Cylinder Only Inc Imm Heatr")
.jpg "Related item Potterton He 90i Cylinder Inc Imm Heater")
