very pleased .Ordered item .was sent next day .And good communication would use this firm again ...geoffrey leonard phillips
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Excellent service, Ease of ordering, Replying back to my email within 6 hrs, Delivery of part at my address within 24 hrs. It was all EXCELLENT EXCELLENT
EXCELLENT Thank you so much. ...Mr D Maycock
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I was really impressed with the help received from customer services and the excellent next day delivery. Thank You ... Marie Bullivant
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very good service collected items next day from local plumbase cannot fault overall service ...andy stoner
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Great service ,thank you. ...Vsevolod Loktyukhov
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You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
Please advise. ...Malcolm Drysdale
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Excellent service and price. Would definitely use again. Thank you ...Derek Watts
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Good and very fast Delivery to Germany. Everything was very good. ...Oliver Sandner
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Good communication,quick delivery and good value, just the service we are all looking for ...Terence Falcus
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