Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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Very pleased with the efficient service. Delivered as promised, communication excellent.
Thanks
...Chris Lockett - CH Lockett
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Highly recommended! Very helpful by email when I asked questions about the products. Deliveries were made when promised. Would definitely come back in the future.
...James McIntyre
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub
...Ian Bramhall
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Communication was excellent giving me updates however I was given two delivery dates that were not fullfilled and I had to ring up every time to ask for confirmation of delivery. I eventually received the goods on the 3rd proposed delivery date.
...Hitachi Automotive Systems Ltd
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Received my order very quickly. Was kept well informed of the process... Very satisfied with service.
...C Clark
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Excellent price and quicker than expected service with very good communication. Thank you
...Mark Baker
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards
...C Lord
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Fast and prompt service.....many thnks
...Yaaseen Tinkouree
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Great service - my order was received on the next day after ordering!
...Malcolm Pitts
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£
£22.84 
