Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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We have absolutely no complaints whatsoever concerning our dealings with mytub. The item we ordered was obsolete but mytub were very quick to suggest alternatives. We phoned them to order one of them which was cheaper than the one we had ordered and paid for. The balance of our payment was refunded immediately. The item, a towel rail, arrived the next day. From start to finish, we were kept fully informed of the progress of our order. The person we spoke to on the phone was polite and efficient. We can thoroughly recommend this company. You will not be disappointed.
...Susan Langley
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Thank you.
the service recieved was excellent, even more so considering the local delivery company
actually broke the first delivery.They
contacted you & i recieved the replacement
parts in less than 24hrs. R S Bowden.
...Ronald Samuel Bowden
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Fantastic service, fast, friendly and very competitive, will definitely use again. Thank You!
...Callum B
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thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager
...Adrian Jarvis rspb
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.
...Les Atkins
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi.
...Paul Webster - Dr Tap Plumbing
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Excellent service and delivered with no damage and on time - definitely use mytub again!
...Joanne Hewitt
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easy to order,and arrived on time ,no problems!
...david hopkinson
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Good value, good delivery costs, a little long wait though.
...Brian Kerr
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£
£721.75 
