I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
...Martin Scott
|
Excellent service fast delivery and sorted my problem Out very quickly and dispatched again
...Richard Pape
|
Thank you for my delivery which I received on time as your emails indicated.
I was most impressed with all your communications to keep me well informed at all times.
Your website was easy to follow and order through.
I will have no problem in recommending you to all my colleagues.
Regards, Dennis Vercoe.
...Dennis vercoe
|
As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
amar chohan
...Amar Chohan
|
The service and communication was excellent and your web site was easy to use. Many thanks.
...Nick Gibson
|
Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!!
...Dennis Underwood
|
Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!
...Cameron McDowall
|
Great service, very informative on delivery dates and no hassle at all,will definitely be using you again, thankyou
...Chris Hughes
|
Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!
...NA
|
Thanks...Great service !
...KCA COOKE HEATING ENGINEERS
|
£
£22.84 
