All seemed to go very well until the delivery didnt turn up on the promised day. I chased it and Customer Service was very helpful and the basin turned up a working-day late, so all was well in the end.
...John Pearson
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...Kyle Richards
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First class professional service with regular updates and prompt delivery. Well done to My Tub. ...Leonard Boesinger
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Have received part thankyou for you help and quick servic ...Tom Cottingham
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ...Susan Cox
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Although there was a delay in your obtaining the items I ordered, I was kept advised of progress with the order and it was delivered on the day promised once you had sourced the components.
Perhaps when there is going to be such a delay in this case 16 October to 11 November it might be fairer not to collect payment until nearer the known delivery date.
Overall I have found your service to be a good standard. ...David Beck
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The price of the tap was very competitive and delivery was quick.
A for Customer Service. ...Stephen Wright
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Very satisfied. Supplier contacted me because part of the order was going to be available a day later than expected. Good communication. ...John Pearce
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Excellent response to queries and the bath was delivered as promised on the 190711. The product was exactly as described and of good quality. Would highly recommend to others. ...Susannah Parry
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though ...MARTIN SEYMOUR
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