Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
------------- ------------------------- ------------------------- ---------------------
Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub ...Lynn Frances Andrade
|
Good service,would be happy to purchase from My Tub again ...J.D.Gillam
|
really impressed at the speed of delivery. A great service and a fantastic price, the whole process was faultless. Mytub will be top of my list for bathroom and plumbing needs ...William Jack
|
Hi, In general the speed of order was very prompt, I ordered on Sunday and received the part on Tuesday.
Unfortunately the part did not fit, with the attachment being too large. This does make me wonder why you are advertising indesit parts, that do not fit
Thanks
Craig McIntyre ...Craig McIntyre
|
Brilliant website. Wish they were all like this ...James Thorogood
|
Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
|
1st time using this company excellent service from start to getting the order thanks again will use you again ...Walter Carr - Walter Carr
|
Service and delivery excellent ...Dougie Skinner
|
Everyone else said 7-10 days. You said you had them in stock and they arrived within 48 hours.
Well done, 10/10 ...Weston Sailing Club
|
Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order. ...Derek Brett
|