Excellent service, you were able to supply quickly, brand new, an obsolete boiler part, not available from the manufacturer anymore, which I had thought was going to be unobtainable. Your website made it very easy to find what I needed. Thank you ...Giles Procter
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The shower screen I ordered arrived promptly and is great! It is everything it said it was in the online description and was easy to fit and adjust.
I think it is excellent value for money. ...Mrs Susan Arnold
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
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Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
...Michael Willis
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Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian. ...ian_webber
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Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill ...Roland Hill
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth. ...terry johnston
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I was happy with the service. The mirror was well packed and arrived safely. The only quibble might be the delivery period. It took some time from order to receipt. Having said that, it did arrive on the day you said it would so it's a minor complaint ...Derek Cairns
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Very easy to order and arrived on the date that you said tank you. I will definitely recommend and use you again. ...J W Ramsbottom Contractors LTD
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Quick and efficient service ...William Francis
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