Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly.
...Mrs E Andrews
|
there could be better pictures and perhaps a link to accsesories and fittings for the item
...steve james
|
Quick and easy ordering process and the delivery man went out of his way to deliver when we were in. Excellent service.
...Andrew Evans
|
item arrived,when unpacked found minor defects ,still waiting for replacement.
------------- ------------------------- ---------------
Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
...Neil Watling
|
Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
------------- ------------------------- -------------------------
Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub
...Alan Spencer
|
I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot
...Dermot Wright
|
Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
------------- ------------------------- ------------------------- ------------- -------------
Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
...Paul Newton
|
order came on date informed this was a very quick delivery will use this supplier again.
...BRIAN SHIELDS
|
Sophie and company, you were so good today, thank you for following through on my problems, really impressed with your reliable and caring customer service and your friendly response. thanks.
...ROBERT
|
I am delighted to have found mytub. Your price for the part I was seeking was the lowest, and although your supplier initially sent the wrong item, your persistence in getting them to rectify their mistake was outstanding. I can recommend you to anyone - and indeed, I have already recommended you to my daughter and son-in-law.
Keep up the good work!
...Dipankar Ghosh
|
£
£22.84 
