Hi there.. I called yesterday and spoke to Christine,
O.K. the order took just over a week to receive.
Please could someone advise me that what sort of period can you offer on guarantee
Does this part come from Ideal Standard or from third party
For example, there some changes on colour, its grey,and not white finish, from its exsiting and original part and the bar looks slimmer, and its down size on the actual blue float.
Regards
B.Mistry
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Hi
With reference to your comments,
goods have been ordered direct from the manufactures (ideal) there code for the item is SV81767. Ideal have advised that system fittings have a 5 year warranty.
If you wish to confirm with the manufacturers what you have receive ...B.Mistry
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent. ...J TEBBS
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Slight confusion as to which day my order was being delivered, but it arrived very quickly and we are very pleased with the bath at a very reasonable price ...Josephine Phillips
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great service.cloakroom suite arrived very quickly,no problems at all ...david derwent
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Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services. ...Karen Chubb
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again ...terry fox
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Delivered the day you said excellent service.
Ray Ward ...Ray Ward
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Product as described. Delivery on time. Thank you. ...Mr Daniel Scherer
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Really good service. Delivered what was ordered. The only surprise, pleasant, was that it was delivered one day early! ...Alan Marriott
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