Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you
...Mrs Catherine Dobson
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
------------- ------------------------- ------------------------- ---------------------
Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub
...Mr T M J Leeming
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All good, thanks!
...Gillian Hodgson
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The part was exactly what I needed. Thanks for a great service.
...Garry Walker
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Recieved promptly, as described. Many thanks.
...Mr Roland Bailey
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss.
...chris meadows
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Second time I have ordered from you. There is always someone available to take a phone call with any queries and your emails kept me up to date with delivery details. Will recommend you to friends and family.
...Mrs J Wyatt
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Brilliant service, quick and efficient. Would recommend as its 1st class!! Thank you.
...brushmakers
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Excellent very fast service the goods I ordered arrived the very next day.
...Neil Bradbury
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Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you.
...Westcountry Maintenance Services Ltd
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£
£52.43 
