I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product!
...steven owen
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Mytub provide an excellent service especially for smooth delivery to us in Malaysia. Will use your service again next time.
...Fadzli Abdul Halim co HANGTERA ENTERPRISE
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superb service, frequent contact and updates and speedy service. would definitely use again thanks
...jeemy - jawl architects
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I do think your charges for posting and package expensive. After waiting a week I telephoned your office to say that my kit had not arrived. I was impressed with the lady who rang your High Wycombe branch and I received the goods the following day.
...Paul Morris - 8 Greenhaven Rise
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better.
...Ben Cole
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Fast, efficient service, and good communication. Communication is important. Thank you.
...M Lalbeharry
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Good service no problems...thank you.
...clive boulton
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Delivered on time, good value, I recommend Mytub Ltd
...mark waits
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.
...Colin Peacock
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£
£246.77 
