Excellent and reliable service. ...Edinburgh Marriott Hotel
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Products delivered exactly as described and in a timely manner. Great service. Thank you mutin! ...Richard Cobley
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Fast,efficient service. Many thanks. ...Steve Driscoll
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Great bath for the price. Arrived on day promised. Would recommend to others. Thankyou ...Dave Daniels
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Excellent service. On time, well packed and in good condition. ...Neil Procter
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S ...Ian Smith
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Could not find item anywhere else on web - lifesaver! - Super service, will be back!!! ...Aine McGuckian
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friendly , helpful service,good communications...would highly recommend,many thanks ...michael moore
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