Excellent service. Good communication. Many thanks. ...Lesley Evans
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First class as ever ...Ondemand Plumbing
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Excellent service. Received bendy rail and I am just about to install it. It bends very easily to the required shape and I am very pleased with it. ...David Melrose
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub! ...John Cruickshank
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Everything was fine ...Mr Timothy Wettone
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Many thanks for processing my order which I have received.
It would have been more convenient for me if you had used HM Post for delivery.
Thank you.
Liam Sheridan. ...liam sheridan
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Thanks Jeanette for the reply - have been very impressed with the pricing, ordering and service received form your company, and will certainly recommend you to friends !!!
Thanks again
Mr & Mrs Falconer ...Mrs Falconer
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I was worried that I would not be able to obtain a replacement for my broken basin as it was obsolete. I was grateful that My Tub was able to locate one and it was delivered bang on time, Thank you My Tub! ...Terry Morrissey
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much ...Alex Morton
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