the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
------------- ------------------------- ------------------------- ----------------------
Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
|
I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!
...mike Clark
|
very satisfied with the service
...joyce jobling
|
Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again.
...vanessa bowman
|
MyTub for fantastic communications, pricing, delivery and total all round service. My No.1 choice!
...Andy Blachford
|
very good. delivery made on date advised.
thank you
...c.j. craig
|
I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered.
...David Stobbs
|
Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
...Andy
|
I was looking for an old fashioned brass bib tap without a threaded spout. Never thought I was going to locate one. Eventually found a part number for one and searched on line. Mytub was up there on the few sites providing results, went to their site, bought it and it arrived exactly when Mytub said it would. Its now fitted and weve just had a cup of tea with the water from it. Job done! Thanks Mytub. Ill definitely be using you again.
...Chris Mitchell
|
Exceptional service. Programmer arrived next day
...P J Coleman
|
£
£342.76 
