Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later ...Groeger
|
Excellent service. I have saved to "my favorites" to use again. Many thanks. ...KEN ROBINSON
|
Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub. ...Ian Bennett
|
Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date. ...NRG Solutions
|
Good website and very good prices and quick delivery ...MJElliott Plumbing
|
Excellent service - Product came when they said it would and a very competitive price. Thoroughly recommended. ...Tim Mitchell
|
my thanks to all staff who prossesed my order for the grundfoss pump and who kept me infomed of the problem of it no longer being available but locating a replacement suitable for the job and it arriving on the date specified
adrian jarvis rspb maintenance ...Adrian Jarvis at rspb
|
Nice web site easy to find the exact tap I wanted at a good price. Contacted me with update on delivery date. Goods arrived on time. Thank you My Tub ...Geoffrey Field
|