Fantastic service, a great help on the phone, and super fast delivery during Covid-19 ...Nucleus
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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Everything received as requested. Many thanks ...Ian Castledine
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Excellent service overall. Spoke to Christine on phone and she was very pleasant and helpful. Also emails on updates to delivery very good ...David Lindesay
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Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day. ...Mr CJ Wynn
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Great service! Very impressed with your e-mail communications and quick order processing and delivery. Thank you! ...Lyn Hughes
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Excellent service and very good communication. ...Jette Bramby-Gunary
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Excellent service and price ...Paul Toney
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Order delivered as per instructions received, exactly as ordered. Thank you. ...Rev Graham Morgan
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Top marks for customer support. New bath arrived with a couple of scuff marks on it. Contacted MyTub - staff were very helpful and the marked tub was picked up later that same day. New tub arrived in perfect condition a few days later. Nice bath and excellent service. Thanks. ...Tony Watson
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