The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
It would have been nice to have been told the item was not in stock at the time of ordering.After a couple of conversations about the item I assumed it was in stock and would be posted .
Still pleased with My Tub and will order again in future. ...K.Last Plumbing
|
I was very happy with the service and the girls on the phone were very helpful and polite, many Thanks. Tracey Mahaffey ...Tracey Mahaffey
|
Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service ...Paul John Manley
|
Another hassle free purchase. Thank you. ...Jennifer Adams
|
Great service, genuine parts and arrived on time. Very friendly staff. Please add images assigned to products on your website as not always we know the part number were looking for.
Thank you. ...Ovidiu Hategan - Speed Facilities Management LTD
|
Excellent service and communications ...John Paterson
|
Again a brilliant service delivered on time kept informed throughout ...Peter Russell
|
Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done! ...Raymond Sowden
|
JUST TO SAY THANK YOU FOR YOUR EXCELLENT SERVICE, COMMUNICATION, & SPEEDY DELIVERY. A PLEASURE TO DEAL WITH. ***HIGHLY RECOMMENDED***
Regards ...BARRY LONG
|