Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges ...Robert Bridges
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The materials I needed Wavin were for a French drain, and it was very convenient to see the associated parts listed on one page. Response was excellent and so was delivery. Thank you. ...Vic Warth
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long del date given but goods did arrive on date due now fitted thanks for your efficient service ...Mr Tinus Buitendam
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Very good service
Good Product
Also very good customer services,
Thank you
...Praful Ratanshi
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Hi. Very pleased. Excellent service. Thank you ...C S PRATT
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Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to. ...Mrs Jane Greenhalgh
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!! ...Richard Lewis
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again ...KEREN JONES
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Received package on Tuesday 0710 -thank you for all the help and support not actually had control knob installed on fire yet though ...Peter Durrant
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