I was very impressed with the level of service I received. The order process differed from that advertised on the website but I was kept informed all the way and given the option to cancel the order and look elsewhere.
Steve was an absolute gent throughout.
5 stars. ...Steven Rule - The Billowing Loaf Ltd
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HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
Yours, Allison ...JOHNSTON COMBINATION BOILERS
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very satisfied with the service ...joyce jobling
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My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available. ...Ian Birrell
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Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish ...Mr K Advani
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Excellent service it arrived on the day I was told , 5* ...miss sarah lee
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you. ...David Jackson
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I am quite new to mail ordering.Any concerns I had about this method of shopping were put away from the intial phone call and subsequent use of the web site. 10 out of 10 in all areas.Thank you ...IAN FORRESTER
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Received packaging ,quality excellent, exactly what I was needing it for,excellent company to deal with ...Denis McLaughlan
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented. ...Mark Reid
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