Sent the wrong part 4 days after scheduled delivery date - not so good so far!
...Shaun Moore
|
Brilliant service helpful staff and a fast delivery.
...Mrs IA BRUNSKILL
|
excellent service!! like the way you kept me continuously informed all the way
...ANDREW JONES
|
Great service and good price. Thanks.
...paul maguire
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
|
very good communication with fast response to all E mails sort problem very quickly with no fuss, would use again and recommend to friends
...les green
|
Excellent service. Received bendy rail and I am just about to install it. It bends very easily to the required shape and I am very pleased with it.
...David Melrose
|
I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.
...Brenda Bradshaw
|
Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated
...Douglas Robbie - Dunlaw House Hotel
|
Very good service
...Flair Developments Ltd
|
£
£172.39 
