While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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Excellent service, kept me regularly informed of order status & order delivered on stated day
...karen brogan
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Goods delivered as described.
Would use my tub again. ...Alison McDonald
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Hi..
I received my order nextday,,: thank you. ...arkersel
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Briilliant service thank you very much. Good communications. ...Amanda Cairns
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Very quick and efficient service. It was great having email updates letting me know when the package was sent and the expected delivery day. A much better experience than my local plumbing centre where the customer service is dismal. Thank you. Well be back if we ever need anything else. ...Mrs G G Murden
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Thank you for your prompt sevice, cannot fault you!!!!! ...Mrs L S Ward
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Excellent delivery and progress reports thank you. ...ERVIN AMASTEEL
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VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH ...michael john barratt
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Great service - delivered as promised ...Anthony Hogg
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