On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks.
...david neasham
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Thanks, we have received the item..! very prompt.. thank you verymuch
... Farook K Chalarath
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My Quinn radiators arrived on time and in perfect condition.
...David Lynd
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Required goods quickly so arrangements made for me to collect from them in when delivered to Cardiff depot, excellant customer care nice to find a company that listens to what the customer wants and helps them.
...Mr. Gareth Heath
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Very good service and a great price on a difficult to source product
...Mark Pountney
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Easy to use website, great range of product and even better had what I needed. Great communication and speedy delivery, couldn’t have been better. Many Thanks
...Tim Pearce
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Excellent prompt service - would have no hesitation in recommending
...Roz
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Order received within stated time, very pleased with the delivery.
...Strongbond Construction - Strongbond Construction
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The items arrived quickly and are all of excellent quality and the website is very easy to use.
...Susan Stevens
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£
£172.39 
