Im very pleased with the fire, which was bought as a new home gift for my son and his fiancee. The Mytub team kept me well informed about the delivery of the fire and it arrived exactly when they said it would. I would use Mytub again.
Thank you. ...Mrs Lisa Lewis
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning. ...Bryan Roberts
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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards. ...Mr J C Ward
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Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well. ...Bob Cowell
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
...Diane Spender
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Prompt and efficient service, just what you want. Will be happy to recommend to others. ...Colin Newlyn
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I was very pleased with the professional, no hassle, service that you provided.
I would not hesitate to deal with you again. ...g hawes
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Very impressed with the service. It turns out the part I ordered was obsolete but staff went to the trouble of sourcing another supplier. Part arrived promptly. ...A Lennon
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again. ...JOHN MILLS
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