Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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Hi Christine and jeanette thank you for your speedy attention and resolution to this matter. excellent service
Thank you very much
...Alex Morton
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My toilet seat arrived this morning having only ordered it yesterday. It is already in situ which is a relief with guests staying this weekend. A superb service. Many thanks. We will certainly recommend you to friends.
...Regards Carol Burgess
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you.
...Bruce Mountain
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VERY GOOD, EASY USE INSTRUCTIONS,
...Clive Bradley
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Thank you very much Christine for searching for the part I needed urgently and arranging for me to pick it up from the closest depot. The part is now fitted within a few hours of contacting you. Thanks for keeping me informed thoughout.
...Brian Shaw
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price.
...Dr Claire Ferris
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Excellent service, went above and beyond the call of duty. Very happy and will definitely use again!
...Alex Huett - TGS Total Groundwork Solutions
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Package arrived in good time - thanks
...Gordon Parkin
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Order arrived on the day stated. Good service.
...Andrew Smith
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£
£47.87 
