Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks. ...david neasham
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Very good service
Good Product
Also very good customer services,
Thank you
...Praful Ratanshi
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Parts exactly as ordered and good delivery, greet job.
Many thanks ...Dr H. Williams
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much. ...A.BRYANT
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Disappointed at cost of delivery to here, but MY Tubs are not alone on this. Was how ever relatively pleased with the alternative offered and the rest of the customer service given. Prompt replies to e-mails and helpful staff with the asked for notification when the goods were ready for uplift. Would use again if required. ...Fiona Laing
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Very smooth professional service - if the need arises I will definitely be using this site again.
Nice site - keep it up. ...Graham Woods
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service. ...Hazel Stock
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Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub. ...Karen Jacks
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much. ...Mrs Brenda Bell
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