Very quick and efficient service kept us well informed at every stage ...R J Malton
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Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part ...Brian Sharkey
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Excellent service and price ...Paul Toney
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I would like to pass on my thanks to Christine and Deb who really got me out of a hole when my original order couldnt be delivered for 3 weeks. They made some phone calls and researched their web content to source me a similar looking product and the end result is that I cant tell the difference between the original product I ordered and the alternative that was delivered. The follow up to make sure the item was delivered for my tight deadline was also a huge reassurance and enabled me to sleep! Thank you so much your help during my crisis was greatly appreciated and the end result is perfect, totally spot on. Thank you. ...Louise Thornton
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My Tub deliveried the seat when they said. They also sent me an email re the dimensions of the seat l had ordered as there are 2 seats which are similar, which was a nice touch. No complaints. ...Brendan Noctor
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Good service. Prompt delivery ...Bedford Girls School
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Received replacement gas fire coals on day expected. First class service. Thank you. ...Ann Vickery
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Effective and efficient service from start to finish regarding the product required. ...Peter Hampton - Hampton construction
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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
...John Cooper
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Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
...Michael Leonard
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