Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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Good Morning,
This is my first order with mytub, I found the follow up on my order was very good, letting me know delivery date and the warm towards your customers when placing a order in the form of a e-mail.
I will be buying again from mytub.
Kind regards
Laurie Shadbolt
...Laurie Shadbolt
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ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.
...Mr Eric Cantrill
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Excellent service, quick reply to questions and delivery on day I wanted.
Would recommend!!!
...Amanda Robotham
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excellent, prompt service will definitely use this company again
...Aphro McCullough
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Excellent service and very good communication.
...Jette Bramby-Gunary
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Very good service and a great price on a difficult to source product
...Mark Pountney
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Certainly prices for the Mira spares I required to stop my shower dripping were the best on the web (though not by that much), however what a slow delivery service! Why 10 days for small items? In the end I went elsewhere and had the shower repaired and drip free before the order arrived.
...MR IAN McK MILLER
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Helpful advisors, good quick service, and help with refund when I ordered incorrectly. Very pleased with service and the price as well.
...Jonathan Fox
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Thanks. That sums it up really. Great product, great price, great customer service, kept me informed at all times. Quick delivery with no issues. Told when the delivery would be, called beforehand spot on.
Trust them they know what they are doing.
...Philip Grant
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£
£47.87 
