Easy to use website, speedy transaction, swift replies ...Debbie - Mains electrical
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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide. ...V. Robertson
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Arrived on time , exact product as described ...Stephen Utting
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Product was exactly as described and dispatched speedily. Thanks ...Margaret McGlashan
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed. ...David Beck
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excellent delivery time, very well packed and great communication, thankyou. ...Peter Towlson
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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good product and good seller ...john bennett
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Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
...Gary Morris
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ...Jeremy Cobbold
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