When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know. ...Miss Danielle A Johnson
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Great communication, very pleased with Twyford Envy Soft close toilet seat, good packaging and item arrived exactly when you said it would.
Great doing business with you
Yours sincerely
Mark
CLM Maintenance. ...CLM Maintenance
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first class thanks. And thank you Christine for your help. ...David Swinson - Meccon Ltd
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Excellent communication so i could keep my customer upto date ...dan morgan
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks ...Aled Jones
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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Because my first chimney pot was broken in transit, your very nice gentleman called Steve kept me informed of the progress of my replacement chimney pot which I was delighted to hear. It is now waiting to be fitted
Thank you very much for your great service
Regards
Mary Pollard ...Mary Pollard
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Once again we have been kept up to date with the order process from start to delivery. Delivered on time and does what it says on the tin. Wouldnt hesitate to recommend or use again - which in deed we have. ...Mrs Cheryl Smith
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Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future. ...Gary - Bygrave
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Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered. ...Rosemarie Bradshaw
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