My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future.
...Richard Ward
|
I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that.
...Barbara Scott
|
A competitive price and good service. I experienced a delay in delivery as, apparently, the goods werent in stock when I placed the order.
...Lawrence Meilack
|
after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
------------- ------------------------- ----------------------
Hello
Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.
Regards
MyTub
...dennis curley
|
Everything received as requested. Many thanks
...Ian Castledine
|
I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!
...mike Clark
|
While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
|
Efficient, knowledgeable and keenly priced - what more could you ask for!
...John Cruickshank
|
Good communication - good service - great prices - will use again.
...Graham Brown
|
Very pleased with the efficient way you handled my order. It arrived on the date you stated and you kept me up to date with the order. Would highly recommend your services. Thank you.
...Pam - Shimeld
|
£
£265.41 
