Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
R
Martin Cawley
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Dear Martin
Our infrastructure is geared up for orders over the £25, hence the free delivery.
Regards
MyTub
...Martin Cawley
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Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good.
...Michael Hargraves
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Thank you we received our order, with good customer service.
Thank you
...karen hounsell - kennet court
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Fantastic service.......rare in this day and age, Thank you
...Lynda
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Efficiency and reliability!
...Marini Maurizio
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Great suppliers, keep you informed of progress, use them all the time.
...Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne
...wayne lomax
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Good service, fairly quick delivery - all good
...Andrew John STANLEY
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future.
...Andy
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£
£265.41 
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