the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service ...aci worldwide EMEA ltd
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Fast efficient service. I was kept well informed with quick delivery. ...Mr Drummond Whiteford - Westfield Farm
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This Company run a brilliant service and offer goods at a very competitive price. They keep you updated at all times with regards to your delivery which comes on time as promised.
Cannot fault them and will continue to use their services in the future.
Andy Yates ...Andy Yates Fitting Services
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Excellent and helpful staff,thankyou ...JohnPeterson
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Easy to use website and fantastic customer service. 10 out of 10 ...Olga joven
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The Helpline is extremely helpful and affective. Postage is expensive and the delivery time is too long. Nevertheless overall pricing is reasonable. Thank you for your help. ...Mr. Kee - Chak Ip
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Youve done it again guys! Sourced obsolete parts in 24hrs, great communication, Google searching for these parts is now a thing of the past! BRILLIANT! ...Brooms Park Ltd
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Ordered on Friday and arrived the following Monday. Excellent service - thank you very much ...Stella James
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Amazingly fast service ...Brigid Tapping
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