I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
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Although you initially only sent half the number of items presumably because of stock levels it was appreciated you sent these earlier rather than all later. Good price as well. Thanks!
...Mrs A J Rippingale
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Second time I have used mytub and once again got good service, item arrived quickly. Will use again.
...Martin Way
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth.
...terry johnston
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Efficient service and fast delivery - Thank you.
...Robert Gardner
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Great service. The Product was delivered from a local plumbers merchant.
Highly recommend.
...Alison Mitchell
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An excellent service with local contact to agree delivery time--all at a reasonable price
...Lawrence Weaver
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory.
...Peter Mundy
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The parts were just as we needed and arrived packed well and within good time.
They were reasonably priced and we would most certainnly use this service again for any of our plumbing needs.
...Jill Bull - Inclusive Care
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Very good. Thank you. Will use again.
...Olga Frame
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£
£21.28 
