Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou ...Alan Brook
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Extremely pleased with the product which is good quality and just right for our needs in the bathroom. My Tub were very good at keeping us updated with when the product was being delivered just a pity there was a bit of a wait for it to be supplied. When it did come it was via a Plumb Store, Epsom lorry which is local to us!! despite ordering from MyTub in Tyne & Wear!!!! ...Mrs. Jennifer Naylor
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Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
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Fantastic service and fast delivery.
Thanks very much. ...Marilyn Gritten
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Great prompt services and also great contact with customer services would highly recommend ...Darren Thomas
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very happy with the service - arrived on time as stated by the lady i had spoke to over the phone
will definitely review the site when ordered parts ...Gillian Need
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Very good company keeping me updated although delivery took longer than expected I have now received my order. ...Mrs Marian Simmonds
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Very good communication on progress and correct product arrived on the day promised. Thanks ...Adrian Holmes
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Excellent service - order correct and on time.
Thank you ...Opus Property Services Ltd
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