Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia ...Julia graham
|
Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered. ...Rosemarie Bradshaw
|
good price fast delivery ...john leahy
|
Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
------------- ------------------------- ------------------------- ----------------------
Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
|
Thank you very much for an pleasant easy transaction, i was kept informed of the process all the time. would use again and recommend ...The Old Bungalow Guest house
|
Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent. ...Paul Rainey
|
Part of my order was sent out wrong but mytub rectified the mistake immediately. I was very impressed. ...Timothy Hayton
|
Very easy to order ,when problem arose very quickly sorted very pleased with service provided ...Mr Colin Paxton
|
Your customer service was 1st rate. after trying to resolve the problem with my order I was refunded for the item .
I wish to thank Deborah for her patience and help in resolving the problem. ...Mrs Avril Thomas
|
Got the product I wanted at the best price I could find. Slight mix up on delivery date and pedestal came later but sorted out OK and very good customer service. Would give 4 out of 5 given mix up but 5 out of 5 if it were not for that. Would definitly reccommend and go back if I need anything in future. ...Mr P Mooney
|