I ordered an Astracast sink on Monday evening and it was delivered Friday morning. Im happy with that turnaround time, however the sink didnt have a waste kit with it. Now that I search your site I find it for around £5, but would have to pay £12 to get it delivered. The waste kit page for WK0285 has a link to an Astracast pdf spec where I can see exactly which sinks come with a waste kit included, and for those that dont, the corresponding waste kit code to order. If that same pdf link was on the web page for SX0843SX sink that I ordered, then I would have worked this out and ordered the waste kit too. Or, as with other sites, it would be useful to have a related products link, as I cant imagine there are many people that want to buy a sink without its associated waste kit. Now although ...Melinda Irwin
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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than ...Terry Wybrow
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you. ...Anna Evans
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Delivery arrived on date specified.Box had been opened but goods appeared ok. Not yet fitted and will contact you if there is a problem. Many thanks for very good service. ...Robert Granter
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Excellent service would do Buissness again. ...Noel Magill
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Quick delivery. Good response to e-mail queries. ...Helen Higgons
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Many thanks for an excellent service. The goods arrived last Friday as advised by yourselves.
Regards
Paul Seager ...MR PAUL SEAGER
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
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Excellent prompt service and very good communication.
Would recommend. ...Chris Willis - Chris Willis Contract Services
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Excellent service. The item ordered was a specialist item and arrived exactly as stated in the email notification. The price was cheaper other sites and significantly cheaper than local distributor. ...Clyde DMello
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