The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
...Wayne Hinton
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place ...Andre Botherway
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Very good communication and an excellent service. Thanks. ...Edward Kinsella
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Excellent service. Prompt delivery. Will definitely use you again!!!
Many thanks ...Minerva plumbing
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Good communications, keft informed of order status. Delivered on time.
Thanks ...David Gunn - Truma UK
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excellent, prompt service will definitely use this company again ...Aphro McCullough
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Good communication. Appreciated. ...George Brown
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Excellent service delivered on time, would order again with them. ...jon pullen - J R Pullen
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Excellent service, regular updates given on delivery. Email contact easy and very efficient. ...Michelle Phillips
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