While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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everything was smooth ... arrived perfect - many thanks
...mandie simon
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Order received promptly. Customer service excellent.
...Susan Broadbent
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Radiant received in good condition and in good time too. Thank you.
...Blue Flame Gas Services
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All as planned, great service!!
...Martin Shepherd - Shepherd Contracting
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The item arrived the day after ordering. Fast service.
...Loggenberg plumbing
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Order fulfilled quickly and it arrived well packaged delivered by courier. The matrix replaced the original which had developed some hairline cracking. The price was fair and my order was dealt with efficiently.
...Mr A J Sutherland
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I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks
...Stephen Perry
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Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced !
...ALAN LERRY
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Product was exactly as described and dispatched speedily
...Tessa Yates
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£
£1997.82 
