Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent service. On time, well packed and in good condition. ...Neil Procter
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Good delivery service. Bath arrived earlier than expected. Kept informed on deliveries. Packages arrived in good condition. Drivers helpful - were on 1st floor & both were willing to help carry heavy good up the stairs. Price competitive. Would recommend to others. ...Lola WanLing Chang
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My order arrived safely and on time. This is a good firm to deal with and I recommend them ...A M Smith
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service was great arrived when said it would, and fitted with no problems will certainly use this site again thank you ...MRS P A HAWTIN
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Excellent service, delivered as promised. Very happy. ...Ali Akademir
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Hello sir,
Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 2.8.0.3 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 2.8.0.3.
Already my thanks.
With best regards.
G. Delaere ...Delaere
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cannot fault service, delivered on date arranged. ...william harper - Mr
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Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks ...Dr Nick Webb
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Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
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