Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Prompt and efficient service, just what you want. Will be happy to recommend to others. ...Colin Newlyn
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Spot on sevice ...Paul Harewood
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Fast delivery and great price will use again. Thx ...John Sim
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I was very impressed with all aspects of the service we had from My Tub ...British Gas
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Good service even when parts are hard to get , kept me informed thank you ! ...steve westley - westleyhire ltd
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Excellent service. ...Peter Wood
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very satisfied with the service ...joyce jobling
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I ordered a part which arrived when promised and was the right part. Sorted. thank you ...Judith Dennison
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Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased. ...Nigel Spargo
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